Privacy Policy – Loulou’s Marrakech

Last updated: 6 / 9 / 2025

Loulou’s Marrakech (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, make a reservation, or interact with us.

1. Information We Collect

  • Contact details: name, phone number, email address (when booking or contacting us).

  • Reservation data: date, time, number of guests, special requests.

  • Payment information: if deposits or prepayments are required (processed securely by third-party providers).

  • Website usage data: IP address, cookies, browser/device details, navigation on our website.

  • Marketing preferences: information provided when subscribing to our newsletter or promotional offers.

2. How We Use Your Information

  • To manage reservations and respond to inquiries.

  • To improve our website, services, and customer experience.

  • To send marketing or promotional communications (only if you have consented).

  • To comply with legal and regulatory requirements.

3. Cookies & Tracking

Our website uses cookies to:

  • Ensure proper functionality.

  • Analyze traffic and usage.

  • Provide personalized experiences (with your consent).

You can manage your preferences via the cookie banner available on our site.

4. Disclosure of Data

We do not sell or rent your personal data. We may share it with:

  • Reservation platforms and booking systems.

  • Payment providers (for secure transactions).

  • Marketing service providers (with consent).

  • Authorities, if required by law.

5. Data Retention

We only keep your data as long as necessary for the purposes collected or as required by law.

6. Your Rights

In accordance with applicable privacy laws (including GDPR), you may:

  • Access, correct, or delete your data.

  • Withdraw consent at any time.

  • Object to marketing use.

  • Request data portability.

Requests can be made via email: contact@loulousmarrakech.com.

7. Security

We apply technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse.

8. International Visitors

Our services are based in Morocco. If you access our website from abroad, your data may be processed in Morocco.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

Loulou’s Marrakech
Boulevard Mohamed VI, Marrakech 40000, Morocco
📧 contact@loulousmarrakech.com
📞 +212 625-566 566
🌍 https://booking.loulousmarrakech.com